The challenge
Growth brings obstacles
CPPI is a general contractor with six offices across Florida. The Central Florida region has tripled in size in recent years in both headcount and office footprint.
This growth, however, also brought significant obstacles. Vice President and Regional Manager John Weaver explained the issue: “Organizational stabilization became a real challenge. Making sure that our top talent is always maximized and working on our projects and being efficient.”
To address this issue, executives met in a conference room, armed with notebooks and whiteboards, to manually piece together staffing across a growing operation.
The team knew they needed to plan 12β36 months out, but the manual process couldn’t support it. “A lot of times I have to get executives into a room,β John said, βAnd then it’s four hours to try and get to a strategic point.”
The solution
Making the transition to ΒιΆΉ΄«Γ½
CPPI discovered ΒιΆΉ΄«Γ½ and realized that it might be the solution they had been waiting for, but not everyone bought in immediately. John started out skeptical:
“There’s not much I can’t do in an Excel spreadsheet. So when it comes to justifying an expense, I’m pretty tough.”
What soon changed his mind was the experience itself. The platform was intuitive, and a major upgrade from their previous whiteboard-centered process. John detailed how the ΒιΆΉ΄«Γ½ team showed up differently than other enterprise vendors:
“When you reach out to one of these large enterprise organizations to make a request, they’re going to tell you, yeah, we’re looking at that. It’s going to be two years. ΒιΆΉ΄«Γ½ has been different. I’ve been able to pick up the phone. Our CIO has been able to pick up the phone. And right away ΒιΆΉ΄«Γ½ jumps into a meeting with us.”
The impact
Immediate ROI through improved staffing efficiencyΒ
CPPI saw ROI immediately after rolling out ΒιΆΉ΄«Γ½, and was able to elevate staffing efficiency from 70% to 99%.
“In our industry, the cost of people is our biggest expense. So when you make a shift from the 70s to the 90sβa 20 to 30% increase in efficiency of staffβthat’s a tremendous savings and a margin shift due to a single application,” John explained
ΒιΆΉ΄«Γ½ has brought measurable savings in other areas as well, with the amount of time spent planning in meetings getting cut in half.
βInstead of struggling to get through where everybody’s going in an hour, we can do it in 20, 30 minutes and then we can start long-term forecasting, which affects our business development and our executive staff planning,β John continued.
One additional impact of ΒιΆΉ΄«Γ½ is that itβs allowed CPPI to become more strategic and long-term-minded. The CPPI team has been empowered with the ability to toggle between three-month, one-year, and five-year views in seconds, making strategic planning part of the weekly rhythm.
Using ΒιΆΉ΄«Γ½ as a source-of-truth, they now reach out to clients when a preferred superintendent or PM is about to become availableβgiving them the first shot at booking that person.
When CPPI needs to justify a new hire, ΒιΆΉ΄«Γ½ provides instant validation: every person in that role is booked, no one is coming available soon, and work is in the pipeline.
“Don’t hesitate to start putting things into the system. It’s intuitive. It’s smooth. It has an effect immediately. From a business standpoint, the thing you’ll see is immediate ROI from your investment in the ΒιΆΉ΄«Γ½ platform.”
What’s next?
Weaver is excited about making the most of ΒιΆΉ΄«Γ½βs ability to track which clients team members have worked with in the past. This data point currently βlives inside his brain,β and he recognizes that formalizing those relationships in the platform will sharpen CPPI’s ability to match the right people to the right clients.
His advice to anyone considering ΒιΆΉ΄«Γ½:
“Don’t hesitate to start putting things into the system. It’s intuitive. It’s smooth. It has an effect immediately. From a business standpoint, the thing you’ll see is immediate ROI from your investment in the ΒιΆΉ΄«Γ½ platform.”
